Shipping & Return

Shipping
Worldwide express by USPS/EMS (5-8 business days to arrive) with online tracking number, shipping is $12.99 flat rate!
Free shipping on orders over $300!
Package ship within 3-5 business days of funds cleared.

Return
You may return or exchange your online order within 7 days of purchase.
The item(s) must be in its original condition.
Shipping charges are non-refundable.
Gift vouchers/ coupons purchased online are non-refundable.
please email us first at admin@dorela.com, to indicate the reason for the return and get the returning address.
If your original order is up to $300 and enjoy our free shipping benefit, an actual shipping fee has to be deducted if your order is under $300 after the returning. Custom make items are not refundable.
Customized items can not be returned.